Shiva Shankar K C, Roopa Shettigar
Employee engagement has become a top business priority for senior executives. In this rapid cycle economy, business leaders know that having a high-performing workforce is essential for growth and survival. They recognize that a highly engaged workforce can increase innovation, productivity, and bottom-line performance while reducing costs related to hiring and retention in highly competitive talent markets. Banking being one of the key service sectors in India has witnessed an explosive growth and expansion. Rising incomes enhanced the need for banking services which resulted in great boom in terms of advanced technology, prompt communication system and conception of various banks to cope up with multinational led environment. Engaged employees create the customer stories which make the brand creditable. The research paper endeavours to identify gaps in employee engagement in Indian banking sector and its impact of organisation effectiveness.
Employee Engagement, Senior Executives, Innovation, Productivity, Engaged employees, Organisation Effectiveness