S. Rajalakshmi, P. Madhubala
This paper deals with the service provided in cloud. According to NIST(National Institute of standards and technology), the cloud is defined as on-demand network access to a shared pool of computing resources such as networks, servers, storage, applications and service. If the service is not satisfied (or) not durable, the business sectors are allowed to feed a complaint to the service providers in the cloud. So, This provides a minimal management effort or service provider interaction. A complaint cloud is maintained to store the complaints of the internal services and external service to outsource.
Cloud, Service providers, Complaint, Services.